Microsoft cancels launch of Surface Hub 2X, instead assures ‘major’ Software Update

Microsoft is no longer planning to roll out its unique Surface Hub 2X processor boost cartridge this year. The software giant was planning to permit owners of Surface Hub 2S to upgrade to this cartridge, boosting the GPU and processor inside. It was also part of how Microsoft would enable rotation and tiling support on the Surface Hub 2, a massive feature the company disclosed originally last year.

Tiling and Rotation

In a disclosed webinar to Surface Hub 2 sellers, Microsoft states that it’s still focused on developing tiling and rotation however it’s not evident when these features are going to arrive. “They might not require an upgrade for Surface Hub 2S customers, or they might not require a paid compute cartridge swap,” says a Microsoft spokesperson in the webinar. “We don’t have plans to release a compute cartridge in 2020, because the best way to release those capabilities (tiling and rotation) may not require us to take that path.”

Instead, Microsoft is now planning to launch a “major software update” especially for Surface Hub and Surface Hub 2 customers and its bigger 85-inch device. It is going to be based on the first 2020 launch of Windows 10, and consist of more IT-friendly deployment, integration, and manageability features. Microsoft is rolling out this update without charging anything for all Surface Hub 2S and Surface Hub v1 devices, whereas the 2X processor cartridge upgrade would have only been available for Surface Hub 2S devices.

“More to share in coming Months”

While this update is going to be based on the latest Windows 10 release, it is not going to be based on the company’s latest Windows Core OS platform that will juice up Windows 10X devices such as the Surface Neo. The compute cartridge (2X) was presumed to upgrade the Surface Hub 2S to this more modern OS; however, it’s not clear to a whole extent whether users are going to have that or not. Microsoft is planning to transform the Surface Hub 2S display into a monitor for other devices to connect to it.

The Verge reported that they reached out to Microsoft for simplification about its Surface Hub 2X plans; however, the company only confirmed its plans for a software upgrade this year. “We have an ongoing dialogue with our customers on Hub and are working to align the roadmap to best meet their needs,” said a Microsoft spokesperson in a statement to The Verge“The top two priorities for Hub in 2020 are deploying the 85” device and rolling out an OS update that includes many top features customers have been requesting since Surface Hub 2S launched, including improving IT integration, deployment, and management capabilities at no cost for all version 1 Hub and Hub 2S devices. We’ll have more to share in the coming months.”

Hello, I’m Anna Yeo. If you like my news coverage, please drop a good word in my inbox. I’m journalist by profession and have been part of many major reporting across the globe. I like to write crisp and factual news. I have completed my masters degree in journalism. Feel free to contact me at [email protected]

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